My family of four, (two teenagers), stayed here one night because we were under the mistaken impression that it was close to the American Consulate. I booked through Expedia, but the hotel would not honor the price and we ended up paying $40 more for the room, which made the price outrageous! DO NOT Book with EXPEDIA if you are traveling with children over 12, they will be considered adults and you will pay a lot more. In Mexico, book with the hotel directly for the best rate. This hotel is only OK. What was billed as a suite, (the reason I was willing to pay this price at all), was just a hotel room with a tiny, tiny refrigerator, coffee maker with no coffee available, and a couch. It is a total waste of money to upgrade to a suite here. The rooms are OK and there is a pool, but the pool water is filled with salt water. The location is awful! It is on a huge divided street with nothing but a big shopping mall next door. If you want to go to a foriegn country and spend time eating at McDonald's or Chili's, this may suit you. BEWARE, the staff is the rudest that you will ever encounter. Our first three nights in Guadalajara were wonderful in the historic center hotel called "Hotel Morales". We loved our visit and were enjoying Mexico, but after one night in this horror, I don't care to visit Guadalajara again.

Noi viviamo in Messico nella piccola cittadina di Chapala appena a sud di Guadalajara. Di solito ci rechiamo in città ogni 4-6 settimane per qualche giorno in modo da goderci i ristoranti, lo shopping e la vita nella “grande città”. Il nostro autista ci ha consigliato quest’albergo che è poi diventato uno dei nostri preferiti in assoluto. Ci sono diversi tipi di camere, dal livello standard alle suite. Sono molto pulite (non ho ancora visto un insetto morto) e il servizio in camera è quasi incredibile tanto è veloce ed efficiente. I giardini sono bellissimi e vengono curati costantemente; i cespugli e gli alberi sono tagliati in modo da formare varie forme di animali ecc. Abbiamo passato ogni serata in giardino prima di uscire a mangiare. Il prezzo della camera comprende una colazione completa. Ogni mattina nel ristorante c’è della musica dal vivo, il breakfast bar ha di tutto e tutto è delizioso. Nell’atrio c’è un internet café con accesso in rete ad alta velocità. Il costo è di soli 20 pesos all’ora per gli ospiti. Il fatto che si trovi accanto a uno dei migliori centri commerciali di Guadalajara è senz’altro un altro punto a favore. Inoltre, essendo centrale si trova vicino a molti ottimi ristoranti quali il Santo Coyote, La Tequila, ecc. .Questo è un albergo dove torneremo più e più volte.

We live just south of Guad. in the little town of Chapala, MX. We get into the city every 4-6 weeks for a few days just to enjoy the shopping, restaurants and overall "big city" life. Our driver recommended this hotel and it is one of our overall favorites. Rooms vary from standard to suites. They are very clean (have yet to see even a dead bug), the room service is almost unbelievable in speed and efficiency. The grounds are beautiful and constantly maintained, shrubs & trees are artistically cut into various shapes of animals, etc. We spent every evening in the garden before heading out to eat. Our room came with a full breakfast for both of us. Each morning there was live music in the restaurant, the breakfast bar was well stocked and the food was delicious. There is an "internet cafe" in the lobby with high speed access. Only 20 pesos per hour for guests. The fact that it is next door to one of the best malls in Guad. is a definite "plus". Also, centrally located to many very good restaurants such as Santo Coyote,La Tequila, etc..This is a hotel we will frequent over & over again!

Wir wohnen direkt südlich von Guadalajara in der kleinen Stadt Chapala, Mexiko. Wir kommen alle 4-6 Wochen für ein paar Tage in die Stadt, um das Shopping, Restaurants und insgesamt das Großstadtleben zu genießen. Unser Fahrer hat dieses Hotel empfohlen und es ist eines unserer Lieblingshotels überhaupt. Die Zimmer reichen von Standard bis Suiten. Sie sind sehr sauber (habe bisher noch keine tote Wanze gesehen), der Zimmerservice ist unglaublich, was Schnelligkeit und Leistung betrifft. Das Gelände ist schön und wird regelmäßig gepflegt, Büsche und Bäume wurden kunstvoll in verschieden Tierformen zurechtgeschnitten, usw. Wir verbrachten jeden Morgen im Garten, bevor wir uns zum Essen aufmachten. Bei unserm Zimmer war ein volles Frühstück inbegriffen. Jeden Morgen gab es im Restaurant Live Musik, der Frühstückstresen war gut bestückt und das Essen war lecker. Es gibt in der Lobby ein Internetcafe mit Highspeed Zugang. Nur 1.40Euro/Stunde für Gäste. Die Tatsache, dass es direkt neben der besten Shoppingmeile von Guadalajara liegt, ist auf jeden Fall ein Vorteil. Zudem eine zentrale Lage zu vielen sehr guten Restaurants wie Santo Coyote, La Tequila usw. Dies ist ein Hotel, das wir immer wieder & wieder besuchen werden.

This hotel looked very nice, but in essence its only advantage is it is right next door to the big shopping centre in Guadalajara. Appart from this, the service was appauling, and I recall the night I returned from my weekend away, there was no lights, no electricity at all for that matter, and the staff were very rude to non-Spanish speaking guests. The pool is tiny and not very clean, BUT the room was acceptable and well presented. Again, the let-down with the room was the cleaners who would clean the room if and when they felt like... In the end I stayed Quinta Magna just up the road, it was cheaper and much better!