Reviews are ordered by language and date with a maximum of 25 reviews.
Awesome but a few minor inconveniences
Guest name: adamsfam18, naples, fl
There are so many great things to say about this castle hotel. First of all, it's a castle and it is in great shape. We requested rooms with views of the mountains which was beautiful. The food was great but yes a tad expensive. The hotel had so many unique characteristics and was fun to explore.
The shuttle says it's at fixed times but we found out you have to let them know when to pick you up at the station or they don't come. You must check the time tables at the stations in the city to see when the trains come because they are not as often as you would like. The whole transportation system in rome is slow in general so plan on a lot of extra travel time.
Overall I thought it was worth it and wish i could get married in this magical place.
The staff was very helpful. Would recommend not staying on a weekend if you want to avoid weddings because there was one when we were there and they got quite noisy late at night.
The best hotel we stayed at while in Italy
Give this one a miss, folks!
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2.4 |
Guest name: CapTeb, Harpenden, UK
Guest type: Honeymoon
stayed in Jun 2008
We booked a room at the Castello as part of our honeymoon in the Rome area hoping to have a nice quiet relaxing break and have to say that as far as being a Hotel our experience was far less than what we expected.
From the moment we arrived to the moment we left we were treated as an inconvenience.
We enquired prior to arriving in Rome about transport to and from the Hotel and had been informed that a taxi fare from the main railway station in Rome to the Castello would be approx 20 Euros it actually came to 49 Euros which would reduce depending upon the day, time of travel, number of passengers and baggage.
In spite of contacting the castello prior to our arrival concerning travel arrangements, we were only informed upon arrival that the pool and leisure facilities were under renovation and as such not available for us to use. Also because the castello had been booked for a wedding party the main restaurant was not available and that dinner would be served in another part of the castle, in a deserted function hall where we had to then go in search of a member of staff.
Throughout the duration of our stay various areas of the castle were 'off limits' due to other events having been booked and we found that we only had free access to the roof terrace.
As a consequence of several events taking place during our stay the staff were always too busy with other concerns to help and at times outride rude.
Unless you are booking this place for your own event we would strongly recommend staying elsewhere.
My ratings for this hotel are:
1.0 Check in / front desk
1.0 Value
1.0 Service
4.0 Rooms
3.0 Location
4.0 Cleanliness
Romance, quiet..far from Rome central.
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4.0 |
Guest name: TravelDo2, Utah
Guest type: Honeymoon
stayed in Jun 2008
Yes this castle is far from Rome central but it is quiet, surrounded by countryside and trees.(We knew that a cab from Rome would cost 60 Euros each way.) We arrived June 8th after a long flight from the U.S. Since the airline lost my luggage, we arrived frazzled and upset. The staff was helpful, most tried to speak English with us when our Italian failed miserably. There were a few weddings during our stay, but the festive atmosphere added to the romance. The room was small but clean. The 4 poster bed had sheer curtains hung around it, which made it very romantic. Breakfast is simple Continental. Room service breakfast was a tasty hot omelette and warm croissants. Very delicious and that cost extra.
Dinner at the castle was not our favorite, but the service was fantastic. One day we ate an early dinner in Rome before we headed back to the castle, which was less expensive and gave us more selection. We loved Rome and can't wait to return in the future.(Bring a dual wattage blow dryer, the one there is very light and it took a long time to dry my hair, also the shower in that room was tricky but always had a full supply of hot water)
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
2.0 Location
5.0 Cleanliness
Car essential, and for experienced Rome visitors only
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3.0 |
Guest name: Gordon2112, Petersfield, United Kingdom
Guest type: Honeymoon
stayed in Jun 2008
My ratings for this hotel are:
2.0 Check in / front desk
3.0 Value
3.0 Rooms
3.0 Location
4.0 Cleanliness
Beautiful but lacking elsewhere
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3.0 |
Guest name: UKtraveller34, UK traveller
Guest type: Honeymoon
stayed in May 2008
After seeing the website and reading other traveller reviews my expectations were high for this hotel, and although aesthetically it was as beautiful as advertised, I encountered several small disappointments which lowered my overall opinion of the hotel. On arrival, the staff were very friendly. The room we were allocated was not as grand as those shown on the website, but considering we had booked through last minute we had expected to be given a small room so this was not an issue. Whilst some staff were happy to help with enquiries we came across two or three individuals who were downright rude.
As mentioned by some other guests (both in reviews and whilst actually at the hotel) there is a major problem with the transport to and from the local train station. Although this is only about 2 km away, there is no recognised footpath (although we did manage to find our way on foot one morning after missing the bus) and the staff were unaccommodating if when we found ourselves stuck at the station one night after missing the last bus back to the hotel.
The castle is beautiful and very remote, but I would imagine that if you are going to the area you are planning to visit Rome and as such I would recommend you stay in the city.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Value
2.0 Service
3.0 Rooms
3.0 Location
3.0 Cleanliness