Reviews are ordered by language and date with a maximum of 25 reviews.
No Surprises: Another Clean, Comfortable Hilton Garden Inn
| Average rating: |
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4.7 |
Guest name: GoingEverywhere, Mobile, Alabama
Guest type: Family with children
stayed in Jul 2008
We arrived at PDX Airport late and grabbed the shuttle to the rental car lot. After getting the car, we were so happy to find the hotel is just a few blocks from the Thrifty car lot. We were tired, and we were quite happy with the Hilton Garden Inn PDX.
The hotel appeared older than any previous HGI I've stayed in, but it was kept impeccably clean to Hilton standards. Check-in was quick and efficient, the bed comfortable, and everything worked. Our room had a view of the parking lot, which was not exactly interesting. There are a few fast food outlets close by, and the hotel also has a small restaurant. If you've stayed at a Hilton Garden Inn before, you won't get any surprises here. There are certainly many more interesting places to stay, but sometimes you just need/want to be close to the airport. If that's the case, and especially if you're renting a car, this hotel is well located and quite nice.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Great Room, Nice Amenities
| Average rating: |
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4.9 |
Guest name: StateAuditor, The Woodlands Texas
Guest type: Young single
stayed in Jun 2008
Really nice Hotel. Rooms are very clean, in great shape, with cotton comforter and cotton sheets. The room also has a 32" wide screen LG LCD television. When you come back at the end of the day, the room has a great clean smell. The lobby is large, clean, and well furnished. The breakfast is a buffet style for $7.95, good but not great.
Portland is really a different kind of place and if you go downtown you will see many people on bicycles, really neat.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Great Rate, Nice Hotel, Fair Room
| Average rating: |
 |
3.9 |
Guest name: taprennoc, atlanta ga
Guest type: Young single
stayed in May 2008
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
3.0 Location
3.0 Cleanliness
Great price, good room, fair service, bad breakfast
| Average rating: |
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3.9 |
Guest name: branmart, Oregon
Guest type: Honeymoon
stayed in Feb 2008
Overall, an average experience. Stayed for one night in a King room after attending a wedding in the area. We chose the room for it's convenient location and low price. (About 115 dollars including breakfast - which great for Portland) The hotel itself was nice enough - nothing fancy but modern, clean, and comfortable. Very close to the airport, which is good for travellers. Front-desk staff was efficient but not very friendly. The only really bad part of our stay was the breakfast. We arrived downstairs about 45-50 minutes before breakfast was supposed to be over, only to find very little food left. What was there was cold and unappetizing. We had already paid for the breakfast (booked through the hotel and paid extra for the it) so we went ahead and ate what we could scrape up. There was one bottle of ketchup for all the guests to share, unfortunately by the time it made it's way to us it was pretty much empty. There was no coffee left and I tried to flag down the one staff person that was flitting about the place, but to no avail. Also, it wasn't a proper restaurant, but just an area off to one side of the lobby. It felt strange sitting there and eating while people breezed in and out with suitcases. I did email the hotel once we returned home and complained about the situation, and was immediately (same day?) sent an apology from the manager, who also refunded the money paid for breakfast. I was impressed by this prompt attention to our problem, and therefore I would stay again. I'll just grab breakfast at Starbucks instead.
My ratings for this hotel are:
3.0 Check in / front desk
5.0 Business service
4.0 Value
1.0 Service
4.0 Rooms
5.0 Location
5.0 Cleanliness
typical airport hotel...
| Average rating: |
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2.9 |
Guest name: beatricepugzilla, beatricepugzilla
Stayed here one night in mid-January before an early flight the next AM. The hotel is what is it is - a typical airport hotel. The room was average and fairly priced. My concern was with the complimentary shuttle servie. Called the hotel 3 times within a 45 minute period for pick up at the airport to check in the hotel. The first call the desk told me 10 minutes - the second call 20 minutes later they told me 10 minutes. The third call - and 2 calls from a co worker also waiting - got the shuttle there 15 minutes later. Would I stay here again - probably not - there are too many typical airport hotels in the area with shuttles that run constantly - saw tons of them circling during my 45 minute wait.
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Value
3.0 Service
3.0 Rooms
3.0 Location
3.0 Cleanliness