Reviews are ordered by language and date with a maximum of 25 reviews.
About that neighborhood...
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2.9 |
Guest name: jeffsm5111, Ohio
Guest type: Family with children
stayed in Jul 2008
I stayed in one room with our two daughters, and our friends stayed in a separate room, during late March 2008. We were in town for the NCAA regionals at Ford Field, and this hotel was a very convenient choice.
There is nothing fundamentally wrong with this hotel itself - other than the fact they were renovating the restaurant during our stay and serving nothing but a weak continental breakfast. Rooms were adequate, staff was reasonably responsive, valet parking worked okay, etc. My biggest complaint was that I could not find anywhere in the hotel to buy a newspaper on a Sunday morning.
If you are going to events somewhere in the two blocks surrounding the hotel, I suppose it makes sense to stay here. It's certainly safe to walk to and from Ford Field or Comerica Park at game times. But at other times (especially after dark), one should be quite careful. Our daughters were freaked out a bit by the (often aggressive) panhandlers. Our party of five was accosted three times in less than one block as we walked back to the hotel from dinner one evening.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
2.0 Location
3.0 Cleanliness
Great downtown hotel in Detroit
Guest name: PK_in_KC, Kansas City, MO
The Hilton Garden Inn Detroit is a newer Garden Inn - very modern and clean. It's walking distance to some decent restaurants, which you need because the restaurant was out of service when I was there. You can't really lose with this hotel if you need to stay downtown. Nicer than some "higher end" Hilton's.
OK Hotel but in bad part of town
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3.0 |
Guest name: NilesD72, Washington, D.C.
Guest type: Young single
stayed in Mar 2008
I stayed here the first week I was in Detroit for a multi-week project as I am HHonor Diamond member. The staff showed no appreciation of the Diamond part- no upgrade or bottled water in the room. The hotel is 6 scary blocks from RenCen and riverfront. (Good location if your destination is Ford Field or Comerica Park) Parking was not included (extra $ 20 a night but you can find other lots for much less). The exercise room is small- went there twice and the treadmills were busy. The breakfast at the restaurant was so so. The rooms are clean but not cosy. I got a status match from Marriott and stayed at the Marriott RenCen for the rest of the project.
My ratings for this hotel are:
3.0 Check in / front desk
3.0 Value
3.0 Service
3.0 Rooms
2.0 Location
4.0 Cleanliness
Mixed feelings-depends on priorities-but I prefer not to stay here again
Guest name: Tranquila, of many places
My colleagues and I stayed here for 3 nights on business in February. In a nutshell, the positives were:
-Large rooms equipped with a fridge, microwave and coffee maker
-Free wireless internet
-Clean
-Laundry room, gym, and a pool
-Fair value for location and facilities
On the minus column:
-Windows do not open at all in the rooms. I do find that this is becoming more common in the lower-end properties of big chain hotels. It is a big issue for me as I like to have some fresh air in the room once in a while and especially when housekeeping uses sprays to which I am often allergic. The air inside the room felt very stale.
-To exacerbate the problem above, the heating/temp control system is poorly designed: you cannot shut it off at all. You can either set it to heat or cool by adjusting the temperature. Warm or cool air (depending on the temperature setting) blew through the vents periodically with gusto, drying out the air completely. This, together, with the loud noise generated by the system, made it very difficult for me to sleep through the night uninterrupted.
-Bedding: the flimsy bed sheet and lightweight polyester blanket (both similar to ones usually found in less expensive motels) were inadequate for winters in Detroit. Because of this, I was compelled to set the heating system at a high temperature which resulted in a massive sinus headache the next morning
-Inconsistent wait staff service, limited choices and lackluster food quality at the restaurant. We chose to dine there because of time constraint/schedule issues. The service during the lunch hours was fine but a dinner on Friday night was served by an incredibly incompetent waitress (wrong order/ignorance about the menu items/ excruciatingly slow).
I'd say I may return only if staying for a night or two, and if as on this particular trip, the proximity to the Music Hall is important.
Me lo pasé de maravilla en el Garden Inn
Guest name: Anonymous
Me hospedé en el Hilton Garden Inn para pasar el día de Tiger's Opening (día en el que comienza la temporada de los Tigers). ¡Que hotel tan fantástico! El personal del servicio de aparcamiento, que era servicial y amable, nos dio la bienvenida a las puertas de entrada. El personal del mostrador principal era el mejor de todos los que he conocido en mucho tiempo puesto que me trataron como si me conocieran durante años, de hecho me sentía como si formara parte de su familia.
Incluso obsequiaban a cada uno de sus clientes con una bolsa de palomitas recién hechas en el mismo mostrador principal. Todo esto nos animó para ir con buen talante al partido de béisbol.
Las habitaciones tenían un aspecto completamente nuevo como si acabaran de abrir el hotel, de hecho todo tenía ese aspecto.
Detroit es una ciudad fantástica para los deportes y la música, es más siempre que la he visitado me lo he pasado de maravilla.
El Hilton Garden Inn realmente hace honor a Detroit y deberían de estar orgullosos.