Reviews are ordered by language and date with a maximum of 25 reviews.
Great for Overnite to catch a cruise
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4.4 |
Guest name: dunkindo, Tucson, AZ
Guest type: Honeymoon
stayed in Jun 2008
Great room for one night! We caught a cruise out of New Orleans. Location was very close to the Pier ($15.00 taxi fare), HOWEVER, the location of the hotel was odd. Located in a run down warehouse district. From a visitors point of view, it concerned me.
The hotel offered a Cruise package for $71.00 a night provided you show them your cruise ticket. They also extended my check out time to 3p.m. upon requested. The front desk were accomodating, friendly and very helpful. Showed us where to go and told us where to eat.
The room was nice, clean and comfortable bed. Shower was hot and the room stayed cold especially during the time we traveled, hot and humid (June 08)
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Value
5.0 Service
5.0 Rooms
2.0 Location
Nice, Newer Hotel with a lesser price
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5.0 |
Guest name: Sublimebrad, Baton Rouge, Louisiana
I stayed here for one night in March for a concert. The city was getting booked up fast so I got what I could. It turned out to be very nice inside. Very modern, comfy beds, flat screen tv, city view, and a very large room. I think we only paid $115 a night. The only downfall was that valet parking was $26 a night. You can find cheaper parking in New Orleans so it pissed me off that they charged this much.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
A Nightmare When We Pulled Up
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3.0 |
Guest name: travelsalot4, Houston, Texas
It was the weekend before Mardi Gras, and my husband, baby boy and I pulled up to the front of the hotel late at night after a long road trip. As a former resident of New Orleans, I knew to ask the person who made the reservation whether or not there would be parking, and she assured me repeatedly that yes, there would be parking even though it was during Mardi Gras. But when we arrived, the valet people told us the garage was full and we were on our own. Of course there was no parking anywhere in the city, nearby hotels had reserved spaces for guests-only (as ours should have) and there was zero off-street parking for miles. Not only was there no place at all to put our car, when I went inside, the front desk worker started telling me about her own problems, that she had to park illegally and would probably get a ticket, and that I should know this during Mardi Gras. Finally, after hours sitting in front of the hotel, parked in the middle of the street with nowhere to go, the parking manager said he would make an exception for us and "stacked" us behind another car in the garage. He was wonderful--but I can't say the same about other staff members. I sent a formal complaint to the CEO of HIlton, and it was sent down the chain. The result--the manager of this property called me and told me that they sent letters to the guests in advance telling them there may not be spaces available. I NEVER received a letter. And while she said the staff members have been told not to complain about personal problems to guests, after I hung up, I still had a bad feeling about the property. I will say the rooms were clean, and we slept well (with the exception of an evacuation due to the fire alarm pulled by one of the guests at 2:00AM one morning.) Again, I understand that during Mardi Gras there are severe parking problems in the entire City of New Orleans, but the Hilton Garden Inn should not have guaranteed me a spot.
My ratings for this hotel are:
1.0 Check in / front desk
4.0 Business service
2.0 Value
2.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
Nice stay close to convention center
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4.5 |
Guest name: IWillDare, Fort Collins, CO
Guest type: Honeymoon
stayed in Mar 2008
I stayed at the Garden Inn while attending a conference at the Convention Center in New Orleans. For this purpose, the location of the hotel is excellent - maybe a 3 minute walk to the convention center. You can also walk from here to the French Quarter, though that will take you 15 minutes or more.
Other than the convention center, this part of town is pretty quiet...it's mostly other hotels in the neighborhood. There are several restaurants within a few blocks.
Our room was in nice shape - everything was very clean and well-maintained. One big plus is that the rooms have a refrigerator and microwave -- nice for keeping those tasty New Orleans leftovers. The hotel also has free wireless internet.
The breakfast in the lobby is a little overpriced, but that's to be expected with a hotel like this. There is a "market" in the lobby that sells snacks, drinks, etc. The staff at the front desk were always very kind and helpful.
It isn't a luxurious hotel by any means, but it's a great place to stay near the convention center, and I would recommend it.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
4.0 Rooms
4.0 Location
5.0 Cleanliness
Good hotel in good location
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4.4 |
Guest name: Anthony06, Ireland
Guest type: Young single
stayed in Feb 2008
This is a good hotel in a good location in new orleans. It is about a 15 minute walk to the french quarter and is only about 5 minutes from the casino. Only stayed in hotel did not eat there so can't comment on that. Room was very big, bed comfortable, room and bathroom were spotless. Coffee making facilities and microwave provided in room.
Good place to stay.
My ratings for this hotel are:
4.0 Check in / front desk
3.0 Business service
5.0 Value
5.0 Rooms
4.0 Location
5.0 Cleanliness