Reviews are ordered by language and date with a maximum of 25 reviews.
Never Again!!!
| Average rating: |
 |
1.9 |
Guest name: tiara327, Tupelo
This was absolutely the worst hotel ever.
The hotel tour online was misleading and the hotel looked nothing like the pics.
The food was awful. The service less than good and my reserved rooms were changed at the last minute because the hotel had overbooked. Instead of two king rooms we ended up with 1 queen and 1 king. The manager promised late check out because of the problems, and then renigged. The hotel its self must have been opened before it was truly finished,because the tile was not laid correctly,you can see grout and paper under the tile in the showers, which is now mildewed.. The carpet was dirty and stained. The beds were lumpy and not at all what the tour claimed. "Garden sleep system", I would have been better off sleeping in a garden on the ground.
The hotel is under construction and that was not part of the tour. The breakfast was the worst. And to top it off there was poop in the swimming pool. . NEVER, NEVER, NEVER AGAIN!!!!!
Save your money and go to Holiday Inn Express. At least you are getting what you paid for. I spent 303.71 on two rooms that were not worth 50.00. All and All I rate this hotel a 1 on a scale from 1-10.
My ratings for this hotel are:
1.0 Check in / front desk
4.0 Business service
1.0 Value
1.0 Service
1.0 Rooms
4.0 Location
1.0 Cleanliness
Great Hilton Garden Experience
| Average rating: |
 |
4.9 |
Guest name: musicalmember, Virginia Beach, VA
Guest type: Family with children
stayed in May 2008
We stayed at this Hilton Garden Inn while touring some area Civil War history locations and visiting the Elvis Presley Birthplace Museum in Tupelo.
This is a newer hotel centrally located to many area attractions. It is clean, has comfortable beds and a professional staff. Breakfast will cost you extra but the dining room is set with actual china, silverware, and linen napkins. Hot breakfast items are made to order and brought to your table. The regular hotel breakfast fare is self serve and nothing out ot the ordinary.
Looking for dinner out without having to jump in the car? The Grill/
Fairpark next door has an excellent menu without having to resort to the chains. Ample portions, casual attire.
I recommend the Hilton Garden Inn for your next stay in the Tupelo area.
My ratings for this hotel are:
5.0 Check in / front desk
4.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
ms. hotels
Guest name: councetown, counce tn
the hilton garden is conveniently located just off hy. 45 on main street. it very clean,the rooms are moderately priced, with in house restaurant, indoor pool & a very helpful staff. i would definately return.
Highly recommended
| Average rating: |
 |
4.7 |
Guest name: azhobo, Queen Creek, Arizona
Guest type: Honeymoon
stayed in Mar 2008
My husband and I stayed at the Hilton for 3 nights. We could not have been more pleased, as we did not expect this level of accomodations in Tupelo. The hotel is in a convenient location, right by the arena and downtown area. The lobby is large with a fireplace and sitting area to the left, complimentary coffee and tea bar, and restaurant area off to the right. Complimentary copies of the Wall Street Journal, USA Today, and the local paper are available at the front desk. Staff was courteous and we had no problems checking in, even thought it was about 9pm.
There are 100+ rooms, but only 8 suites, one of which we were in. We got the handicapped accessible room, which was great. The living room area has a flat screen tv with a wide variety of cable, including HBO, etc. There is a ceiling fan, chair, coffee table, couch with sleeper, multiple lamps, and a desk area with complimentary internet (both plug in and wifi). Digital thermostat heated up the room quickly. There is a small hallway between the living room and bedroom, which had a hutch with microwave, coffee maker, and refrigerator.
The bathroom was large (again, we were in the handicapped room) with a huge walk in shower and Neutrogena products, including mouthwash and lotion. Shower head was very high and had great water pressure.
The bedroom was also of a very good size. Flat screen tv in this room as well. Surprisingly, the closet was very small, but there was so much space in the rest of the room, it didn't matter, suitcases could go anywhere and not be in the way. The bed had 4 pillows--2 down and 2 synthetic down--all comfortable. The bed was quite possibly one of the best beds I've ever slept in and had a wonderfully warm duvet. Not much of a view from the window, but then again, there was not much to view from any direction in the building.
Front desk staff was wonderful. Our first night, the room next door had a bunch of little girls who screamed, shrieked, and giggled uncontrollably starting at about 1 am. After the people on the other side of us started pounding on our wall, thinking it was us, I had really had it (I'm pregnant and had been traveling all day, not a good combo). I called the front desk at about 2 am. Staff was very apologetic and the noise stopped within a few minutes. Why there was a room of unsupervised children, I don't know.
The only negative of our stay was that on the 3rd day, we left the room early in the morning and didn't return until after 5 pm and our room had not been cleaned. Housekeeping finally showed up at almost 6 pm and we left so that they could do their thing. Who doesn't clean a room until the evening when the guests are still checked in? Weird.
Overall, we had a great stay at the Hilton. I would highly recommend it to anyone.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness
Top of its class
| Average rating: |
 |
5.0 |
Guest name: cgr, Boston, Massachusetts
I was in Tupelo for a conference and didn't have high expectations, but the Hilton Garden Inn was fantastic! the building is new, has a lovely pool. The business-class facilities are superb: free printing, free in-room internet, and free faxing. The room was very comfortable and had both a microwave and fridge. Rate was great. Highly recommended!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness