I have been to the Barcelo 3 times at different times of the year and have yet to find anything negative. This is my take... Check-in: As in most places, they say rooms will be ready by 3....we have never had a problem getting checked in by then and have always been treated with utmost respect and courtesy. We had concerns with having some photos we had taken on our last day delivered in time and the hotel desk staff went out of our way to help us out! (By the way--photos right on time!!) Photo Booth: Down the hall around the corner from front desk is a Photo Place. If you set up an appointment, they have a photographer that will take you out on the beautiful resort property, down to the beach, etc. and photograph you.....you can pick what you want and get in a book or even get a CD with photos on it....we found prices to be very reasonable in comparison to the US....my husband were celebrating our first anniversary and eloped last year, so didn't have but a small amount of personally taken photos, so this was a treat for us...we loved the pics and bought them all! We highly recommend these people!! Bars: Can't say enough good about them---if you think you need more alcohol in them, they will accomodate you---and as others have said....tipping a little gets you a lot. We slip our waitresses in the bars a $10 and she takes good care of you all night! Food: For the food complainers....remember--you are not in the US anymore...nothing is going to taste the same...if that's what you want, then maybe you shouldn't leave home!! My husband is the king of picky and he loves all the food here--some more than others though...our favorite is the Mexican Restaurant--be sure to reserve--the steak (Filet Mignon) was excellent every time. We ate at the seafood place 1 time--good, but we found the Mexican to be our favorite. The other 2 are buffet and everyone should be able to find something to satisfy them....the restaurant down by the pool serves quickie snack bar type food during the day such as pizza, burgers, hotdogs, nachos, plus other stuff...if you have picky kids, they will find something they like here. Again, the wait staff goes out of their way to please and we have no problem with rewarding their hard work with tips. Pools: Very clean...many chaise lounges..3 of them...one caters to the ususally younger crowd with games, music, etc....this was funny to watch!! Rooms: We always get ocean view and have never been disappointed....maids kept room spotless and well stocked with drinks and towels....but as in ANY place I have been in Mexico, at times the HOT shower is lukewarm at best, but again---this is Mexico- not the US!! Beach: Beach area has shrunk, as in many of the resorts on the strip....but adequate with plenty of lounge chairs if you want them. Not as many vendors here as there used to be, but I like that!! Not too many rocks... Conclusion: I don't think I have left anything out...if I have, feel free to contact me to ask---we feel like the Barcelo is our home away from home....oh and the Kuklakhan Plaza mall is a walk right across the street and we love to browse there...there's a luxury mall on one end (and I do mean Expensive!!) but there are many other places to buy reasonable souvenirs, etc here. Also be sure to skip the taxi and use the busses...an adventure in itself! Be sure you sit in a hurry because they take off quick---only around 60 cents a person...that's all we use. All in all, there is something for everyone at the Barcelo Tucancun Resort!!

We booked a long weekend at the Barcel? Tucancun in May. Upon arrival, we asked for an ocean view room with a balcony. We received just that. The balcony was rather small but we were pleased to have it. The room was pretty nice. The shower was quite large and had a dispenser for shampoo, conditioner and shower gel! I don’t know about the quality of the shampoo – I lugged my full size bottles all the way there because I did not know if it would be provided. We had absolutely no problem with maid service. It was on time and they were friendly and honest!! One day I left my camera out because I was charging it and the maid left a note reminding me not to leave out valuables – to use the safe…I thought that was very nice. The food was average at the buffets – standard all-inclusive food. The Mexican restaurant was good. The drinks were good – not too strong – but that was okay with us. We were drinking pretty much all afternoon anyway! The resort was very clean and the staff was very friendly!! The jewelry shop had a great sale going on. I got some nice gifts for friends and for myself! I have no problem recommending the Barcel? Tucancun to anyone looking to have a good time for a very reasonable price!!

My family and I just got back from Cancun and had the best time. 1st the Hotel overall was beautiful, clean and well maintained. The staff was great, no problems checking in (Thanks Nicolas, great suprise!!) We stayed in the beachfront villas which were sooo nice. The nightly shows were fantastic and recommend them highly. This was our first time doing an all inclusive and if you like to drink then you've got it made, don't forget to tip!!!! The food was good, never had a problem with any of the restaurants. Highly recommend the Mexican Lindo, not a buffet and you must make reservations by noon that day. Pools were really nice, my teenage daughter loved the activity pool and wants to take Jan and Fabo's job next summer. The beach was non existant but thats not the Hotel's fault and pretty much the way it is up and down the Hotel Zone. We booked the Chichen-Itza/Cenote swim EXCELLENT!! Snorkeling Adventure in Puerto Morelos EXCELLENT!! Captain Hook Dinner Mega Fun!!! Not Cheap but worth every penny They last time my husband and I were in Cancun was 20 years ago and alot has changed, some due to the hurricanes and some commercially. If you like a really nice hotel that makes you feel like your in Mexico, Barcelo Tucancun is for you. Los Angeles, CA

Adult family of 5 spent six nights at this hotel. The food was terrible! Even the specialty resturaunts tasted like institutional food. Everyone started feeling quesy after the third day and it took a week after returning for all to feel better. Pools were very nice, beach was small due to past storms but the gulf water was beautiful though the surf was often rough. Adult pool was fun with activities throughout the afternoon. Booked and confirmed 3 king bed rooms and when we arrived, we were told they were not available unless we paid an extra $15 per day, per room. Was charged $20 for a broken coffee pot even though I called the front desk and told them it was cracked. Hotel management was not helpful at all on either issue. Tough luck is how interpreted their resposnes. Doors were very thin and you could hear everything in the hallways. We will never stay at this or any other Barcelo hotel.

This was an amazing holiday, staff were very friendly. Hotel entertainment was great and food was different every night. Hotel was not very far from all the restaurants and nightlife. There was a shuttle bus which was very cheap which was only a short ride away. The beach wasn't big as shown on some pictures but this was because of a hurricane which hit cancun a couple of years ago. we planned to go scuba diving but because of the wind this was cancelled. If your wantin to go scuba divin its prob best to go later in year. Other activities were also cancelled due to high winds. Swimming with dolphins is highly recommended.