I recently stayed at the Embassy Suites for a week while working nearby. The hotel is in a great location, just a couple of blocks from the Convention Center and River Walk. The French Quarter is within walking distance but the riverfront streetcar is also a convenient way to get there. The staff at the hotel was excellent. They were always friendly and efficient. The breakfast buffet was plentiful but occasionally crowded (during a convention). The typical manager's reception was held nightly and usually started with a crowd at the bar. I had a king room in the main hotel. It was the standard layout for Embassy Suites. The bed was comfortable and the bath linens were thick and a nice size. The room, however, could use some work. There was an open light box (i.e. hole) in the ceiling above the bed, the bathroom light fixture was not level, and the showerhead was corroded. These are items that could be corrected without a major renovation. The rooms in the main section are convenient. Mine was steps from the elevator. The main entrance and valet parking was near the ground floor elevators. I would stay at this hotel in the future due to the location and staff. Hopefully, some maintenance will be forthcoming.

We went to New Orleans for my husband's birthday, and got a great deal on pricing at this hotel. The hotel was the norm for a 3 star hotel. It was a basic suite, with a view of the street. Nothing special. The staff was very friendly, they worked with Southwest to get our bags to us in a timely manner, since Southwest had lost our bags. The front desk clerk was very professional in making sure it was delivered to us as soon as possible. The convenience to the French Quarters was not bad at all. I would have to say it was about a 15-20 min walk. I really don't have anything negative to say about the hotel, it was just a nice stay, without all the frills. Our main reason as I stated for staying here was the price was GREAT!!! Would I stay here again, probably not because I would want to be closer to the Quarters. I would say this a great location for wanting to have a good time in the Quarters, however defnitely far enough to sleep peacefully at night without all the noise from partying.

I stayed here for several days during a conference at the New Orleans convention center. The location was great. Two blocks from the front door of the convention center, although you will be at Hall A and its a long way to the other end. It's also a short walk to the French Quarter. The hotel staff was courteous, though I felt they were often short handed. The room was spacious (a suite, of course) and relatively clean. My only complaints are that the carpet was a little dirty and the door the balcony had some very large gaps. Other problems with the hotel were a very slow elevator (my room was on one of the top floors) and horrible breakfast buffet. I have stayed at Embassy Suites in other cities, but for some reason this buffet was a little worse than other stays. Overall, an average stay and probably one of the better options near the convention center.

I stayed at this hotel about 4-5 years ago and had a great experience, so this time around I didn't think twice about booking this hotel. Although not a bad stay, it wasn't great! The hotel itself is in decent shape. Our patio door handle kept falling off, but oh well. It was the poor service that I was surprised at. From the front desk, to the breakfast attendants, to the bartender - everyone seemed miserable. There were a few exceptions, but it was not the Southern hospitality that I experienced on the last stay. All of the other service people I met in town were fantastic!

This is a very old property with some rooms having doors to the outside. I can't believe this is a Hilton property. Don't stay here, especially if you are a female traveling alone.