Reviews are ordered by language and date with a maximum of 25 reviews.
Excellent Embassy
| Average rating: |
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5.0 |
Guest name: Travelnteacher, Kentucky
Guest type: Family with children
stayed in Jun 2008
Everything was great. We arrived late without reservations and in need of 2 rooms. All that was left were smoking rooms, but even they weren't that smelly. We had large, nicely appointed rooms. The breakfast buffet saved us a lot of money. Our 4 teens ate well and got full without costing us an arm and a leg. Would definately stay here again!
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Great stay
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5.0 |
Guest name: SavTraveler, Savannah, Georgia
In town for a friend's wedding, called the day before we went to find out they only had 5 rooms left. The suite we ended up with was a two bedroom with one king bed and two queen beds for 129/night, each room had a private bath. Couldn't have asked for a better stay.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness
Best Value for Family
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4.5 |
Guest name: whalehead205, Birmingham, AL
Guest type: Family with children
stayed in Apr 2008
Every employee was more than helpful. The suite was beyond spacious as well as clean and well appointed. The breakfast was good. The price was very reasonable.
This is probably the best value property I have EVER encountered. The two bedroom suite is perfect for a family, with a king bed in one room, two queens in the other and a large pull-out sofa in the living area. The indoor pool is not huge, but a good place for the kids to enjoy. The restaurant is not fancy, but offers very good food at a reasonable price until later in the evening. It was all perfect after a weary day on the road.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
3.0 Location
5.0 Cleanliness
Good downtown location
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4.6 |
Guest name: Remote Traveler, Knoxville, TN
Guest type: Young single
stayed in Oct 2007
I've stayed at the Marriott across the street from this location before and was very unhappy with it. I can say without question that the Embassy Suites is the MUCH better choice. For the same price as the Marriott, you get two rooms, refrigerator, microwave, bigger bathroom and free hearty breakfast. Parking is also much easier at this hotel since the garage is attached. The staff was very friendly and efficient.
You can tell this hotel is getting some age on it...my toilet seat kept coming loose at the hinges and moved around. The air conditioner was also the loudest contraption I've ever heard --the systems in both rooms sounded like jet engines...jet engines with major engine trouble. They rattled and shook and generally make a multitude of annoying noises. I tried earplugs to sleep and still kept getting woken up since the sounds varied (in other words, it never became background white noise). I finally turned the unit in my bedroom off and opened the door to the living area for circulation...I still had to sleep with earplugs in to drown out the noise from the unit in the other room, but at least it was far enough away that this method worked.
My ratings for this hotel are:
5.0 Check in / front desk
5.0 Business service
4.0 Value
5.0 Service
4.0 Rooms
4.0 Location
5.0 Cleanliness
Good experience, but a few issues
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3.9 |
Guest name: ML006, Philadelphia
Guest type: Family with children
stayed in Sep 2007
We stayed in a large and well-appointed 2 bedroom suite with our 4 children. We stay there every year when we bring our oldest daughter to college. Once again, it was a good stay for the money, but there were a few things that could be improved. The good things -- very comfy beds, nice bathrooms, large kitchen area if you need it (we did not), the food at breakfast was very tasty, the pool was fun and not too crowded. The not-so-good things -- once again, the breakfast was understaffed (we did not have to wait to be seated, but they were out of bowls and some food the entire time we were there; slight improvement over last year, but not much), not very welcoming front desk (although the valet parking guy was very helpful), we were on a non-smoking floor and the small lobby to the elevator as well as the first part of the corridor reeked of smoke every time we went to and from our room. We stay at a lot of Embassy Suites and other Hiltons, and I would say this one is above average but not the best. But I always seem to get a good price, so we always return and are pretty happy. I will return again and would recommend it to people looking for a good price but nothing too fancy.
My ratings for this hotel are:
2.0 Check in / front desk
4.0 Value
3.0 Service
5.0 Rooms
4.0 Location
5.0 Cleanliness