Property was described as having a pool, but there is none on the property. Dead roaches survived two 'cleanings' and I was later moved to the room with details pictured. Garbage bin, & discarded food were left in the freezer. Extended Stay admits they are unable to keep housekeepers, with two no-shows, etc. After describing the problems pictured here, I was told I would have to wait until the next day to have the filthy bathroom floor and tub cleaned and a less cigarette-burned bedspread. There is a reason for the price breaks at this property. The place is broken.

no extra pillows, toilet ran all night, small and bed rock. The odd thing is they take all of your information and treat you like your a terriorist and tell you that they need it all because if case you leave anything...wrong,,,!!! my daughter left her purse and we were one hour out of louisville and called and I told them they could overnight it with Fed Ex. They pick up and charge it too my card;.. They said they couldn't do this and didn't have the means too....short of help (of yes, always and excuse)but ;;;WHY DID THEY TELL ME THEY NEEDED ALL MY INFORMATION OF ALL THE THREE GUESTS ROOM THAT I PAID FOR IF THEY WASN'T GOING TO GET OUR BELONGING BACK TO US;.LIARS ALSO, RUDE, RUDE, PEOPLE AT THE DESK.

no office staff at night, no wake up calls, bed like a marble slab