Reviews are ordered by language and date with a maximum of 25 reviews.
Stop the music!
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4.2 |
Guest name: kbplanb, Toronto
Guest type: Honeymoon
stayed in Jul 2008
The hotel is conveniently located to the convention centre and all the attractions. Love the bed!! The room was clean and spacious. Pool was nice. The staff were friendly. The cookies were great!
Some constructive criticism. The cheesy "royal" castle music being piped through the hotel has to be switched up! There's only so much you can take! We were feeling sorry for Queen and the hotel staff working there that have to listen to it all day/night! Oh... and the Wolfgang Puck coffee left much to be desired. The restaurant set up in the front of the hotel wasn't the best! We had to STAND at a reception like counter while they made our breakfast. Give us a buffet or a sit down breakfast please!
Overall our hotel stay was good.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Value
4.0 Service
4.0 Rooms
5.0 Location
4.0 Cleanliness
Average hotel
| Average rating: |
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3.2 |
Guest name: newlyweds05, manchester
Guest type: Honeymoon
stayed in Jul 2008
Stayed at this hotel with my Husband and a group of 7 others. We booked a deluxe room and to be honest there wasn't much difference between our room and the normal rooms that our friends had. The rooms which i saw we're very basic and as for the rooms "being themed"....well we had a mirror which i think was meant to be a snow white mirror...that was our so called themed hotel room haha. Bathroom was nice and spacious..we had a flood half way through our stay which drenched the whole bathroom and some of the lounge, Once the plumber stopped the flood the cleaners mopped up and we just had to wait for the carpet to dry on it's own for a few days which couldn't really be helped i suppose. The pool area was lovely and the pool bar staff were great and very friendly. We had breakfast a few times which was fine. Never had any of the cookies i see people are referring to! Haha must have ran out when we all arrived or something! Overall an average hotel for an average price
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Business service
3.0 Value
3.0 Service
3.0 Rooms
3.0 Location
5.0 Cleanliness
Loved the Doubletree Castle!
Guest name: FloridaJac, Carlisle, UK
We stayed at the Doubletree Castle for 2 nights at the end of our two week holiday to Florida.
It was excellent. Great rooms, clean hotel, friendly staff, lovely pool. We wish we'd stayed there longer!
We will definitely choose the Doubletree Castle for our next Florida holiday.
Great value at the Castle
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4.0 |
Guest name: austravelAustralia, australia
Guest type: Older travelers
stayed in Jul 2008
I stayed at the Castle with a large family - we had 3 rooms booked - and enjoyed it a lot. I was concerned about staying there after reading some negative reviews, but I found this hotel to be very comfortable and clean - and personally, I liked the "Castle" theme and did not find it cheesy. The beds especially were great, and my room certainly had nice little touches. Our rooms all had coffee makers in them and plenty of room for luggage. The warm cookies on arrival were delicious and I found the reception staff to be very helpful. The ticketing staff (selling the Disney tickets, etc) I found less helpful. Overall, the hotel has good clean facilities, and is close to a number of restaurants and shops, which is convenient. Being a short drive to the major attractions also makes it a convenient choice. This hotel has an ATM in its reception area, which I found useful. You can also buy “Castle” merchandise at the reception desk, which I thought was cute. The room rates were very reasonable and I would stay here again, and recommend it to others.
My ratings for this hotel are:
4.0 Check in / front desk
4.0 Business service
4.0 Value
4.0 Service
4.0 Rooms
4.0 Location
4.0 Cleanliness
Greats for kids
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4.7 |
Guest name: sophiefatale, Jacksonville, Florida
Guest type: Older travelers
stayed in Jul 2008
My boyfriend and I brought our nieces and his nephew here, and they loved the theme. The hotel was great. Comfy beds. Fridge in room. No robes, but that was ok. Pool has strict hours. Gotta love the Doubletree cookie! They gave us all cookies almost everytime we passed the front desk!!
My ratings for this hotel are:
5.0 Check in / front desk
3.0 Business service
5.0 Value
5.0 Service
5.0 Rooms
5.0 Location
5.0 Cleanliness