The Dorchester is not hip or cool or stylish. It's old fashioned all the way & yet it's wonderful. We had one night there on the 25 May for a treat. It's our second visit. We'd booked a junior suite & were upgraded to a suite which was large & decorated in the elaborate english floral fabric style which works well in this setting. The housekeeping is impeccable & generous. The products in the bathroom are great. The bed was comfortable. The sound proofing worked very well. The staff were without exception lovely & warm. There was no hovering for tips & in one instance a tip was actually refused ! We ate a light dinner in The Promenade & again it's old fashioned a bit like a hollywood movie with a pianist playing dated songs & singing in a passable voice. But for all that we had a nice meal - it was very comfortable & the food was fresh & plentiful & very tasty & the staff were helpful without being intrusive. We had a lovely stay.

I took my mother for Afternoon Tea at The Dorchester as a Mother's Day treat. I booked the gift vouchers online at The Dorchester's own website and they arrived the following day. Their service was first class and you can email them with any queries and in my experience they replied very quickly. The Afternoon Tea itself comprised of a selection of Teas or Coffees, followed by sandwichs - egg, smoked salmon, chicken, ham and mustard. They are only small but they bring second round along and always offer you more of everything throughout the afternoon. That was followed by a passion fruit and cream dessert which was lovely. Next came the scones - 2 each (again, they offer you more) with clotted cream and a selection of homemade jam. Finally there was a selection of continental pastries/cakes which were also very good - although perhaps i would have prefered them to be more traditional 'english' cakes, but that's just a personal preference. The cakes we had were still of the highest quality. I would like to make a point of complimenting the staff, from those on reception to the waiters who served us. All were completely charming and made us feel at ease in the luxurious surroundings. My worst fear was that the hotel would be pretentious, but the people were lovely and it was very relaxing. We arrived at 2.30pm and stayed for almost 2 hours, at no point do the staff rush you to leave. I would highly recommend The Dorchester for anyone wishing to take Afternoon Tea at one of the top hotels.

Service in hotels is not what is used to be anywhere in the world. I have stayed at many of the best over the years, and consider the Dorchester up there among the World Class leaders with its World Class prices!!! If you want to visit a poorly run 5* hotel, then walk five hundred meters down Park Lane to the Hilton Flagship! It gives new meaning to the word POORLY RUN!!!! Why oh why are London Hotels so damned expensive...... Rip Off Britain.

The staff and service here are first class all the way. The rooms are very luxurious. My room overlooked the park. Great location for easy walking if you want. We were treated like royalty. In fact, royalty was actually there at the time. Pricey, but if you can afford it, you can't do much better in London.

My family of five (3 children ages 8, 10 and 12) just stayed with the Dorchester for 5 nights. We had interconnecting rooms, one with a king for the parents and one room with three twin beds for the kids. The accomodations were beautiful, spacious, clean. We booked through the hotel directly and paid 275 British pounds per night for our stay, due to a wonderful Easter promotion. (Parents stay in one room and the children's room was complimentary!) The bathrooms are huge. It is located on Park between Hyde Park and Marble Hill tube stops. We enjoyed afternoon tea on Easter (quite costly!) We didn't really fit in to the luxurious lobby and Promenade when we would return from sightseeing each day in our sneakers (trainers) and jeans but who cares? I highly recommend this hotel and hope to return one day. Great location!