Reviews are ordered by language and date with a maximum of 25 reviews.
Pleasant Stay with a few glitches
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2.9 |
Guest name: CultureHound, Charleston, SC
Guest type: Older travelers
stayed in Jun 2008
We stayed at the Hotel Westminster in mid-May. Our check-in was reasonably fast, and the hotel lobby was very beautifully decorated. The hotel is in an area of extreme high end shops such as Cartier. It is about 1 1/2 blocks from the Metro at Opera and since it is near Vendome you will never get lost (it's halfway b/w a big monument and the Opera House). About 2 blocks in either direction you'll find lots of outdoor cafes.
The room was small but the bathroom was large. Though there was little room for us to put down our toiletries, I carry a hanging bag so it wasn't a problem. (it's easier to pack, too!)
The breakfast (which was included for us) was ok - we've had better. I'd say they needed more seasoning in everything, but that's me. The pastries were good but it seemed that they were reluctant to give second cups of coffee and we were never asked if we wanted more juice.
The power went out one night and so there was no hot water for showers the next day. The management never apologized, never sent information on what was happening - that is a mistake. A hotel of this class should put signs on the doors if not call you and apologize or update you. The hotel's elevator in our section was also inoperable into the morning with again no explanation.
Pros: the room was clean, the location was great, the lobby and breakfast area were lovely, and when we approached the staff they were always helpful.
Cons: the breakfast area filled up quickly and the overflow area was the bar; the wait staff at breakfast always seemed "flustered"; there should have been more info re: the power outage and lack of hot water. There could have been more hangers in the closet. At night the people next door only started making noise at 11:30 pm , forcing us to keep the tv on to drown out the noise (so the walls were thin).
Overall - I'm glad we stayed there but next time I'll look for quieter options with more customer service (re: the water/power)
My ratings for this hotel are:
3.0 Check in / front desk
2.0 Business service
3.0 Value
2.0 Service
2.0 Rooms
4.0 Location
4.0 Cleanliness
A big and expensive disappointment
Guest name: ApersonEssex_England, Essex, England
Very disappointing. An excellent location but we were put in a small room near the lift, slept poorly and had to change rooms at 0530 due to the horrendous noise of a boiler firing up just behind our heads! The place needs a re-furb, worn carpets on the stairs, chipped and wobbly furniture in the rooms and grimy ceilings. It was far too expensive for what it provided and nearly spoiled an anniversary trip.
My Favorite in Paris
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4.4 |
Guest name: RayinWPB, West Palm Beach
Guest type: Honeymoon
stayed in May 2008
A really nice hotel near Opera and down the street from the Ritz. The room was small but clean and quiet. And the location is great for walking, location to sites, RER, metro, Louvre....
Be careful of the breakfast. Full buffet is very expensive - 30 euros pp.
My ratings for this hotel are:
4.0 Check in / front desk
5.0 Value
4.0 Service
3.0 Rooms
5.0 Location
5.0 Cleanliness
Oh dear
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2.9 |
Guest name: Featherways, Berkshire
Guest type: Honeymoon
stayed in Apr 2008
We had booked what we thought was a luxury break in the hotel to celebrate a major anniversary and had asked for a very nice room for which we were prepared to pay a very good rate. When we got there, we were initially put on the top floor in the tiniest room imaginable, with paint peeling off the walls, right next to the elevator mechanism that you could hear clanking through the wall, and with only a half sized bath. They said it was a travel agent's mistake. We offered to pay more for a better room, and reception tried to be helpful but we then ended up in a moderate quality room where the bathroom door didn't shut and the bath itself had much of its enamel missing. Wine was delivered to the room and simply dumped there unopened. Breakfast staff were dismissive. Not the best of experiences for us. After many lovely experiences in other hotels elsewhere, we won't be rushing back., despite the helpful reception staff.
My ratings for this hotel are:
5.0 Check in / front desk
2.0 Value
2.0 Service
1.0 Rooms
4.0 Location
3.0 Cleanliness
Don't ask for an iron
Guest name: SaldeanTripper, Brighton
Very nice hotel near the Place Vendome & the Louvre. It's also close to some great shops. My experience of hotels in Paris has been very variable, but the Westminster was above average. I stayed for one night on business (I wasn't paying!). The only surreal aspect of my stay was when I rang reception for an iron. I was told that I couldn't have one 'for security reasons'. Of course, you can have a shirt ironed for you if you give it to them before 5pm and are happy to part with several Euros. I'm not proud - I can iron my own shirt. I don't consider myself a security risk, even when armed with an iron.
Nonetheless, if I were returning to Paris for a weekend, I'd probably go back to the Westminster. Wearing a non-iron shirt, of course.