Coming from a terrible hotel in Queens, the Club Quarters was a dream come true. We were traveling with out 5 year old, so for 2 adults and 1 child the room was WAY tiny, but we made the best of it. The room was very clean and well kept and we loved the location close to everything. Overall very satisfied with our value for the money,

Small rooms (NY standard) but very good position and price for mid Manhattan. The breakfast offered for 12$ has fruits, pastry, bagels and cream cheese, cereals, aso. Rooms equipped with coffee maker and tiny wardrobe.

Stayed at Club Quarters last week in New York and I must say that the price is very good for a location that's so close to Times Square. That's all the positive comments I can provide. When I got there, the wi-fi that they advertised was not working. I called the desk and was advised to "go out into the hall" to try it. I took this advice, and it still didn't work. Over the course of the next five days, I asked the hotel staff six different times about the internet access. Each time, they promised to check into and get back to me. They never did. Luckily, my conference was at the Hilton, and I was able to take my laptop there and quickly get online. We requested that the hotel schedule a cab pickup for us the day of our departure. They instead called a car service. We were 10 minutes late getting back, which was completely our fault, but then we waited for another 20 minutes for our luggage to be brought down. When we asked about the length of time it was taking, the indifferent concierge said, "it takes 15 minutes." When the employee kept coming down with partial or incorrect luggage, I asked if I could go up to help him identify our bags. They agreed and sent me to...get this...our room! That's where they were keeping the luggage. Instead of 15 minutes, it was a short walk up the stars on the 2nd floor. The car service tacked on $25 for their wait, and the total cost was $75 to get to La Guardia. Terrible, terrible service.

Got to hotel - seemed fine. Got to our room (tiny by even NYC standards) and found that we had only a queen bed. Now we are 2 married friends on a girls shopping weekend. We immediately contacted Reception who promised something would be done ..... to cut a long story short and after 5 conversations with Reception staff we were left to share the bed for the 5 nights we were there - if this wasnt bad enough, the water wasnt working in our room - this took a further 4 calls to Reception to sort out. My daughter emailed me our flight boarding passes through to the hotel to give to us - these were not given to us. I also left some items in the room by mistake - these also mysteriously disappeared - my advice is to not touch this hotel with a large bargepole!!

It was very suprising to find such a great rate at such a great place. The staff was very friendly and always courteous. The room was bigger than I thought and was VERY clean. They had 2computers for guests to use down close to the lobby. One was out of comission when I got there but the other was working fine and was very convenient. They have a 30 minute limit which is very good that way you won't have to wait long in case you needed to use it. There wasn't much to see around the fin. district but we walked 2 blocks to get a cab (they do not call cabs, only car service) as there never seems to be any that go by that hotel and it is about $12-15 dollars for the taxi to take you to Time Square. So not bad I thought, it's much cheaper to get this hotel than to pay 100 bucks more a night and stay in times square. So you still save money. Last time I stayed at the Westin hotel in times square and it was very noisy even though we were up high in a club room. The Club Quarters hotel is so quiet at night, I loved it!!! I could actually sleep! there was no construction, no noisy people, no anything to keep me awake, thank goodness! I very much enjoyed my stay. They also have a binder which has several restaurants, one was a 24 hour deli on Water St. which has some awesome hamburgers and fries, they also serve sandwiches and have a ton of bakery items. This is a good place in case you get hungry in the middle of the night although it's like 7 blocks away, but it's worth it.