Booked and paid for two nights at the Crowne Plaza in advance at a fairly good rate for Sydney. Seems that these rates are offered to get you in the door and then the hotel slaps a number of hidden charges that are levied when you check out. We're only talking relatively small money (A$12 per night), but at no stage was I informed that they would be applied, nor were they satisfactorily explained. As I was in a hurry to leave for the airport I didn't have time to take it up with the Duty Manager. Seems like a good little earner for the hotel. A very sour taste in the mouth. Won't be back.

The Crowne Plaza at Darling harbour is one of the better hotels that I stay at in Sydney and I do stay at a lot! I like the Crowne Plaza for its convenience to Town Hall station. Rooms are great especially 1021 which i stayed at. Top floor overlooking darling harbour. Go for a Darling Harbour view room when staying there. Only concern this time was the Conceirge. They nearly broke the boot of the hire car and then proceeded to argue with the driver. When I got up into my room, they tried calling me to get the drivers name. I said i couldn't remember but they still tried calling back another 30 mins later which was by now 10:30pm at night. Get over it guys!

We stayed at the Crown Plaza Darling Harbour whilst touring Australia in December. This hotel is in a great location giving you easy access to everything you'd want to see in Sydney. The hotel rooms are beautifully decorated with everything that you could need and is very clean throughout. The staff are incredibly helpful booking excursions and giving you tips on where to visit and on what days etc. Darling Harbour area is great by day and night with street entertainers, bars, restaurants and shops. The best meal we had in Sydney was at the Meat & Wine Co. on darling harbour this really is a must.

I stay here regularly for work and this hotel is in a great position. It's in the heart of Darling Harbour near all the restaurants and it's 2 blocks away from the Queen Victoria Building in the centre of Sydney. Clean rooms, prompt friendly check in and checkout. Taxi's don't take long and the guy that makes the omlette's in the breakfast restaurant is a real character! There is internet connection and a large desk if you need to do work.

I stayed here for 4 nights in May, attending business meetings in Sydney. The location is fabulous, easy walking distance of Darling Harbour, Circular Quay/Opera House, The Rocks etc. The rooms are beginning to look a little in need of renovation & the bathroom I had was fine - clean & all the facilities but just tending a little towards renovating time. All the basics are there - flat screen TV (although the channel selection is a little biased towards local Aussie TV. I couldn't find CNN for example but there are LOTS of sports channels & local channels), broadband internet & a comfy bed. Breakfast is a little on the slow/bureaucratic side if there are more than 2 guests in front of you. Everyone has to stop, confirm room # & sign receipt before they will seat you. Result is efficiency for hotel but queues for guests. Staff are VERY helpful & will help you get taxis, decide where to go for the evening etc. Check-out is fast & efficient.