Have stayed at the Crowne Plaza London City now four times, and have always had a good experience. I come to London a A LOT, and I have often been able to find a good deal at this hotel. It's located in The City, so if you are planning tons of things to do very close to you, or having an abundance of places to eat at all hours, it may not be the place for you. But having said that, it's an easy 15 minute walk to loads of restaurants, etc, and there's public transport right outside the hotel, although during one stay the tube station was shut the entire time, but that's not the fault of the hotel. The hotel itself is very modern, and tastefully done. Was able to stay in a deluxe room or a club room the first three times here, and it was worth the little extra. The room was large, clean, and had a wonderful bathroom. The last time I stayed, we were only able to get a standard room, which was nice but nowhere near as big as the others. Have only eaten room service here, but the food was good, and if you are a member and are able to get access to the Club Lounge, they always have free drinks and nibbles available in the evenings.

Used my reward points for this stay. Hotel is in a reasonably good location near Blackfriars tube station. It's probably a 15 minute walk to the London Eye. We got taxis most times and that cost about ?10 to Leicester Square, the Strand etc. We arrived early and our room wasn't ready, infact it wasn't ready for 3pm either. I am Gold with IC Hotels so was bit disappointed by this but we went out for a few drinks then returned to find the Hotel had upgraded me to the Exec Floor- I thought this was really nice and found the staff in this hotel, both in the bar and front desk to be very friendly and helpful. Lovely bathroom but the toiletries were a bit sparce; a tiny bottle of shower gel and shampoo for 2 people- I'm talking 30-45ml here. Bed really comfortable and room was immaculate! Well stocked tea/coffee facilities and minibar. I stayed here one night so didn't get to try out the the Room Service. Shame really as I like to sample food in most hotels I go to. Good bar/restaurant too, but found it rather odd that the bar doesn't open until 4pm!? Nice views from the Executive/Club floor too. Again, well done to the staff at this hotel who did go out their way to make a guest's stay more pleasant. I'd recommend this hotel to friends and family. Enjoy your stay!

I have recently returned from a stay at the Crowne Plaza Hotel London City. At check-in I was warmly greeted and upgraded to a Club Studio Suite which was a great touch as I am a platinum elite and Intercontinental Ambassador member of priority club. The room was excellent and had a sofa, table and chairs, king bed, DVD player, IPOD docking station and marble bathroom complete with Molton Brown amenities. I also had a lovely letter from Guest Relations welcoming me back to the hotel. Turndown service was also provided. I also had access to the Plaza club lounge on level 6. Refreshments and snacks are available throughout the day. From 18:00 a self service cocktail bar, wine and beer are available together with a selection of evening canap?s, and are served until 22:00. My rate included breakfast which was served in the hotels Spicer’s Restaurant. The breakfast was excellent including cold and warm choice. Breakfast was served from 07:00 until 11:00am during my trip. Overall I had a fantastic stay at the Crowne Plaza London - The City, and many thanks for the upgraded room. I look forward to returning!

We stayed here for two nights and have to say - from the very quick check in to the fabulous concierge service and the superb Club Lounge facilities (for those who have paid a little more!!) everything was faultless. We booked a Club Room on the Club Floor/Executive floor and found it very comfortable. Room service was also very quick and well received after a few vinos round the City!! Overall I would highly recommend the Hotel for business users and couples alike.

Just wiritng to say what an excellent time we had in London!!! The hotel was really central so we walked everywhere which was enjoyable as the weather was very kind to us. I loved the hotel - the cleanliness of the rooms - I also liked the use of the cards to activate the lights as it saves power which all goes to help the green issue. I also liked the breakfast atmosphere - not rushed just relaxed and a nice start to the day. The staff were all very helpful - very friendly. I would definitely recommend this hotel to friends and relations. Carol Close Burstwick HU12 9HS